Privacy

Contact Us > Privacy

Overview

This privacy policy covers Tough Glass’ treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also applies to Tough Glass’ treatment of any personally identifiable information that our business partners share with us. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

Information Collection and Use

We may collect personally identifiable information when you visit or use our pages. We may also receive personally identifiable information from our business partners. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use this information for three general purposes: to customize the content you see, to fulfill your requests for certain services and information, and to contact you.

Information Sharing and Disclosure

We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when:

  1. we have your consent to share the information;
  2. we need to share your information to provide the product or service you have requested;
  3. we need to send the information to companies who work on behalf of Tough Glass to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us);
  4. we respond to subpoenas, court orders or legal process; or
  5. we find that your actions on our web sites violate the above terms of service, or any of our usage guidelines for specific products or services.

What people are saying!

  • Thank you to you and your team for supplying the urgent mirror to us yesterday. Your service and quality is greatly appreciated.

    By providing this mirror, defect free and in such a short space of time, you have helped ensure another client gets their keys on time.

    Please pass my thanks and appreciation on to your team!

    J.Wakeling from GlassCo Metro
  • Great guys. Best service in WA. Put the so called competition to shame
    R.Walker from Diamond Glass
  • Great Service. Have not seen better service in the glass industry. Great business ethics as well. Whoever you are using as your glass supplier give these guys a shot.
    V.Shah from Granart Splashbacks
  • Always a pleasure to deal with, knowledgeable staff that work with you to meet deadlines and requirements. Pricing competitive with other major suppliers.
    E.Taylor from Refined Exteriors
  • May I just say that your staff at Tough Glass are providing us with excellent service. We have never in all the years experienced such a service. I rang on Wednesday to request a couple of urgent panels for which we collected this morning. That truly is amazing!!

    Everybody should use Tough Glass and I would never use anyone else regardless of pricing like some do. I don’t think we have ever received a bad piece of glass from Tough Glass either. It’s a credit to you and your staff.

    J.Flanagan from WA Pool Fencing